- pr@tektas.info
- +90 212 225 0640
DELIVERY AND RETURN POLICY
STANDARD DELIVERY
(EST 1-3 DAYS)-FREE
Our secure shipping service is delivered with our partner UPS, Monday to Friday, between 9:00 am and 6:00 pm.
If you have any questions or concerns about your order, you can reach Tektaş E-Ticaret Team at +90 212 225 06 40 at the following times (Turkey Time):
- Monday - Friday: 10:30 - 17:30
Alternatively, you can email the E-commerce team at: pr@tektas.info
VIP DELIVERY
(EST 1-5 DAYS)-FREE
Our secure cargo service delivers between 12:00 - 18:00 Monday - Friday for amounts over 20 000 TL. This special delivery will be handled directly by our sales department.
If you have any questions or concerns about your order, you can reach Tektaş E-Ticaret Team at +90 212 225 06 40 at the following times (Turkey Time):
- Monday - Friday: 10:30 - 17:30
Alternatively, you can email the E-commerce team at: pr@tektas.info
RETURN POLICY
Returns can be made within 14 days from the delivery date by returning your product to the address on the return shipping label with the courier company.
To be accepted for a refund, returned merchandise must meet the following requirements:
All items must be in original condition with original tags attached. Worn, used, altered or damaged products will not be accepted.
Returns on products with a return label attached will only be accepted if the label has not been removed.
Made-to-Order or custom-made items are final sale and cannot be returned.
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